We are here to help

Our team agrees to and lives by the following standards to ensure full customer satisfaction.

Our Pledge

We pledge to provide all of our customers not only with superior service at a competitive rate, but to make available a staff of friendly, knowledgeable, and accessible customer service team members to help you when you need it. Our pledge to you is that:

  • You will receive electricity with all the safety and reliability of the local utility.
  • We will consistently provide value added services and benefits to our loyal customers.
  • We will maintain the highest level of professionalism and respect all our customers.

You can expect…

  • Us to honor to any commitments or promises we make.
  • Clear explanations of all processes including billing, switching providers, and rewards programs.
  • Responses to all inquiries to be courteous, prompt and professional.
  • To be completely satisfied with our services. In the event that you are not satisfied, we will do everything in our power to make sure you reach the level of fulfillment we strive for.

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