We are here to help
Our team works hard to ensure full customer satisfaction.
Get In Touch
Our knowledgeable and friendly customer care team is available to assist you weekdays 8am–5pm Eastern. Holiday hours may differ.
Existing customers please call 1-888-682-8082 or send an email to our customer service department
or via post at
3151 Briarpark Dr Suite 100
Houston, TX, 77042
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Our pledge
We pledge to provide superior service at a competitive rate, and to make a staff of friendly, knowledgeable, and accessible team members accessible to help you when you need it.
- Customers will receive electricity with all the safety and reliability of the local utility.
- We will consistently provide value added services and benefits.
- We will maintain the highest level of professionalism and respect all our customers.
- Customers can expect clear explanations of processes including billing, switching providers, and rewards programs.
- Responses to all inquiries will be courteous, prompt and professional.
- We will do everything in our power to make sure our customers are completely satisfied with our services